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As far as "contact details" go… what you see is what we have! If we can't verify those details with what is on their website at the time when they register, then they don't get listed.
However, if someone changes their email or phone number or address later, and then does NOT come back here and change it... Well we're in the same boat as you. Sorry.
We can't provide you with much more info than that, other than suggesting that a WHOIS search of their domain name might reveal some additional contact details you can follow up on - if they don't have domain privacy turned on :)
We are all for total transparency if you are doing business online, and don't like dealing with businesses who hide behind vague contact forms with no real address or contact details. Does very little to inspire confidence in potential customers does it? LOL
Oh... and we DO REMOVE businesses if we are given evidence of scams etc., but can only do that once they have actually been reported to us!