MANAGED IT SERVICES – PROACTIVCARE
Our ProactivCare plans give your business a structured helpdesk, proactive monitoring, patching, identity security, managed backup and recovery planning for a predictable monthly cost. Plans are aligned with ASD Essentials and SMB1001, helping you strengthen security, meet cyber insurance requirements and prepare for CyberCert certification.
- ProactivCare Readiness: build your IT and security foundations
- ProactivCare Maturity: full helpdesk, identity security and a security roadmap
- ProactivCare Resilience: advanced security and tested disaster recovery

SUITE OF IT SERVICES
- Managed IT services and managed IT support
- 24/7 network and infrastructure monitoring
- Microsoft 365 administration, security and migrations
- Cybersecurity, endpoint security, email security and MFA
- ASD Essentials and SMB1001 assessments
- Cybersecurity awareness training
- Backup, business continuity and disaster recovery (Datto BCDR)
- Cloud services and migrations
- Network design and installation, Wi-Fi, PTP links and Ubiquiti
- Data and communications cabling
- Business internet, NBN and enterprise ethernet
- 3CX VoIP phone system design, deployment and support
- IT consulting and technology planning
- Office and business relocations
- Hardware procurement, printer and photocopier installations

LOCAL, ONSITE AND REMOTE SUPPORT
Our engineers support businesses onsite from Tweed Heads to Southport, including Burleigh Heads, Palm Beach, Varsity Lakes, Robina, Mudgeeraba, Broadbeach, Bundall, Surfers Paradise and Nerang. Remote support is available across Australia, and appointments are available at our office at Suite 4, 25 Township Drive, Burleigh Heads QLD 4220.

HOME AND SMALL OFFICE SUPPORT
We also provide limited computer repairs and support for home clients, at our Burleigh Heads office or onsite.

VENDORS WE PARTNER WITH
- Microsoft Partner (Cloud Solutions Provider)
- Datto BCDR Partner
- Sophos Partner
- 3CX Partner
- Ubiquiti Networking Consultant
- HP Business Partner
- Dell Technologies Partner
- CodeTwo Partner
- Eaton Authorised Reseller

WHEN YOU GET IN TOUCH WITH PCFIXIT BUSINESS IT SOLUTIONS YOU WILL RECEIVE:
- A call from an IT engineer within 15 minutes during business hours
- Clear, upfront pricing with no hidden fees
- Fast, friendly and efficient service in plain English

Contact us for a free IT review and a fixed monthly quote.

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Last updated
Mon Nov 2 07:59:36 UTC 2026